Custom Solutions
Customer Loyalty Programs (CLP)
Achieve more with better recognition.
Overview
Main focus of CLP Programs is your clients and your customers. Customer retention – repeated clientele – is the wholly grail of business success. Our CLP programs designed to help you retain your clients by offering rewards and incentives.
CLP Programs have two main categories;
Customer Reward Programs (CRP)
CRP allows you to reward your clients by awarding them reward – bonus points which can be redeemed for promotional merchandize or services. In most cases available merchandize is branded with your organization logo. Some of the most popular CRP programs are Frequent Flyer Miles and Bonus points rewards which are used by almost all major corporations in the world such as Airline companies, banks, retail and manufacturing corporations. The goal is to have your customers purchase your goods and services and keep on purchasing them.
Affiliate Reward Programs (ARP)
If your organization has a network of affiliates and dealers which sell your goods and services, the ARP programs allow you to reward your sales network with bonus points. On pre-determined time schedule, bonus points are loaded into the program and participants can login to APR e-store and redeem their points for merchandise or services.
CLP Programs Deployment
Below are just some of possible deployment scenarios of RRP. In some cases RRP can be built into existing website to extend its capability.
- Scope of CLP program is determined
- Merchandize selection (you can use your own merchandize or we can order it for you)
- Reward Point – actual price ratio determination ($10.00 item -- how many reward points is worth)
- Initial data load into CLP e-store
- Creating store items available for purchase, price, size, color, quantity, inventory stock positions
- Deployment of e-store
- E-store deployment (www.mystore.com)
- Employee data loading or Employee registration with e-store
- Reward points data loading
- CLP program is launched
CLP Program Advantages
- Low deployment and maintenance cost – all stores have functions for user assistance – FAQ, username – password retrieval, intuitive easy to use navigation and order processing.
- Rapid deployment – most programs can be launched within 2-4 weeks.
- Easy program management – you can monitor and manage reward points redemption, orders, inventory positions, employee data via a simple and easy to use http based e-store dynamic data interface
- Various reporting tools will allow you make important decisions regarding your CLP program
- Multilingual support allows your to reach more clients and make the experience more intuitive for your clients
- CLP programs are closed to public and can be viewed only after registration from authorized personnel.
Reach higher sales goals and quality of service levels with our custom solutions .